L&D Means Business : From hospitality management to L&D

​In this Fireside Chat, we’ll hear from Margo, a former Store Operations Manager at Starbucks, as he shares how leading frontline teams, running supply chains, and delivering on revenue and operational KPIs gave him the business acumen that now powers his work in learning design.  

​We’ll explore how his background in high-pressure, results-driven environments helps him design learning solutions that not only engage but also directly support business outcomes.

​Key Takeaways:

​✅ How frontline experience builds a practical lens for aligning L&D with business needs  

​✅ Buiness metrics from the coffee industry that are tranferable to any industry 

​✅ Ways to embed business impact into every stage of learning design  

​This session is for anyone curious about how non-traditional paths into L&D can become a superpower—and how now matter your path, you can bring more business thinking into your learning strategy.

​Make your L&D function indispensable—learn how to design learning with a business brain.

​Register now and join the conversation!